FAQ
What to Ask Your Landscape Contractor
Before beginning any landscaping project, there are a few things you need to know. Check out these questions below and click to read how Torchwood Landscaping excels across the board.
We are NCMI trained and go through Unilock training on an annual basis, and Techo Pro Certified. For pergolas and decks, we only work with the best subcontractors that are licensed and have specialized training for their field. With this approach, we’ve successfully helped hundreds of West Michigan families enjoy their backyards.
Over the last 12 years, we have built a team that can handle any project. From engineering to code compliance, our team of professionals knows how to get your job done.
Safety and efficiency are two of our top priorities. We own all of the necessary equipment to accomplish your task. In the rare circumstance that we do not own the equipment needed, we will rent it, ensuring that your project is completed smoothly.
From the very beginning, we align the outcome to your expectations. We show you pictures of completed projects and can schedule on-site visits giving you confidence every step of the way.
An investment in Torchwood Landscaping offers value for years to come. Our stone and brick work come with a lifetime transferable warranty. Torchwood Landscaping also offers a 5-year guarantee on all hardscape workmanship and a 1-year guarantee on all of the plant material that we install.
Expect a crew of 2 – 3 trained professionals that are happy, friendly and passionate about the work they do. Our team is trained to industry standards and can answer any question you may have during your job. Want to learn more about our employees? Then check out our about page to meet our staff.
Project timelines can vary depending on the complexity of the project, but one thing that will never change is our communication with you. From the beginning, we establish clear timelines and give your regular progress updates, so you can be confident that your project will be completed when expected.
Yes! Landscape design helps attract buyers. Plus, depending on the project, they can add thousands of dollars to your home’s value.
If you’re okay with just a passable job from the lowest bidder, we’re probably not the right landscaper for you.
Our clients want a destination backyard they can enjoy for years to come. They trust us to do the job right, but believe communication is key while the project is underway. They want the job to be clean and presentable when work is not being done. Clients are excited to work with us because they have a vision of how a beautiful landscape will transform their lives.
